Reporting irregularities

Reporting irregularities

Tampering with meters, installations or seals is a matter of public safety, as it can put people and homes in danger.

If you are aware of any irregularities, anomalies or possible fraud related to the supply and/or use of natural gas or propane, you can tell us about them by completing this form. All information you provide will be anonymous and will be kept strictly confidential.

You may also get in touch with the police.

If you smell gas or believe that a gas installation poses an imminent risk, call the NORTEGAS emergency line right away:
900 400 523