Safety tips to keep in mind to help you keep your gas installation working perfectly:
Open all your windows right away. Do not switch the lights on or off, light matches or use lighters. Turn off the gas using the shut-off valve. The valve is closed when it is perpendicular to the gas pipe.
Call us right away on our
GAS EMERGENCY LINE, 900 400 523.
Gas appliances must always be located in a room with enough ventilation to ensure complete combustion. Keep your vents in good condition. Vents should never be blocked.
Your boiler and extractor hood shouldn’t be able to run at the same time. A safety switch is installed to ensure that both appliances cannot be used simultaneously.
The flame should be blue and shouldn’t go out when you turn the burner down to its lowest setting.
The flame should burn steadily and silently; the inner part should be bright blue, and the outer edge should be lighter. If the flame turns yellow, you should call for service.
When cooking with gas, try not to spill liquids that could put out the flame, and keep the flame from extending past the side of the pot. This saves energy and keeps gas from leaking out without burning.
If you’re going to be away for some time, close all gas valves, most importantly the shut-off valve (window valve).
Your gas distributor will schedule and carry out the required periodic inspection every 5 years, but you should also have your gas installation and appliances checked to ensure that they are working properly.
The owner of a gas installation is responsible for keeping it maintained.
Remember, all modifications on your gas installation (changing the boiler, switching from a gas hob to a ceramic one, etc.) must be carried out by an authorised gas installer.
The flexible tube through which gas enters an appliance should be firmly attached by clamps on both ends.
If you detect a problem, don’t hesitate to get in touch with the manufacturer’s technical support team or an authorised company to fix it as soon as possible.